Technology Operations - Vice President - Luxembourg trouvée sur : Jpm Chase

Vice President (603), Technology Operations

As an experienced Technology Operations professional, your vision and initiative will drive the development of a world-class technology strategy. Leading a high performing team of creative problem solvers, you'll spearhead tactical changes that enhance processes and productivity across the firm, overseeing the optimization of existing technology solutions while developing new capabilities. Using industry best practices, you'll assess management teams and identify new business opportunities, while ensuring that information controls, plus back-up and recovery strategies, are in place across all environments. Your feedback will foster the ongoing skill development and capabilities of top performers to optimize outcomes. In addition to facilitating collaboration across teams internally, you'll also cultivate meaningful relationships with our global clients and business partners to deliver on strategic priorities.

About J.P. Morgan:

J.P. Morgan is a leader in financial services, working in collaboration across the globe to deliver the best solutions and advice to meet our clients’ needs, anywhere in the world. We operate in 150 countries, and hold leadership positions across our businesses. We have an exceptional team of employees who work hard to do the right thing for our clients and the firm, every day. This is why we are the most respected financial institution in the world – and why we can offer you an outstanding career.

Our business:

Luxembourg-based technology team with responsibility for local applications used by JPMorgan BL staff in Luxembourg. This covers development support for in-house applications and administrative support for all local applications, including applications provided by external vendors. Key responsibilities include ensuring that applications satisfy JPMorgan’s Risk & Control and Cybersecurity policy requirements. Other activities include responding to queries arising from day-to-day application use and liaising with users during the development cycle (requirement definition, development, testing and implementation).

The team is part of the EMEA CIO hierarchy, which coordinates CIB Technology teams from branch locations and Legal Entities across the region.

Summary:

Driving the J.P. Morgan BL (JPMBL) IT Operations Function in being responsible for the implementation and the management of processes, procedures and controls relating to the oversight of IT activities on-site and outsourced IT activities to internal JPMC and external parties. The IT Operations Officer interacts closely with the lines of business, the Luxembourg Outsourcing Manager, Global Technology Infrastructure (GTI), Corporate & Investment Bank (CIB) Technology, Information Security Managers (ISM) and the Information Security Officer (ISO) and other stakeholders, to ensure compliance with IT related regulatory and legal requirements for the location and internal JPMC control policies.

Qualifications

• BS/BA degree or equivalent experience
• Advanced knowledge of performance metrics and reporting, technical problem resolution and risk management
• Experience gathering and analyzing data to effect meaningful change in areas that need improvement
• Advanced knowledge of architecture, design and business processes
• Exceptional coaching abilities that foster top talent and promote a culture of excellence
• Ability to communicate and drive the strategic direction of the firm, delivering technology solutions that meet internal and external needs
• Expertise prioritizing customer experience, reviewing feedback, hosting customer forums and focus groups to proactively address the needs of the customer.
• Drives Performance and develops teams – Recruit diverse talent, run disciplined performance reviews and regularly collaborate and check-in on priorities to help focus on key results
• Effectively collaborate with Peer group to identify and highlight best practices in support through continuous assessment, and elevating process and product recommendations to senior managers.
• Provide a stable and resilient operating environment. Emphasis shall be applied towards maximizing the potential of all available resources, expanding the capabilities and productivity of technical staff, and continuing to improve upon past performance. Proactively identify gaps in process, and offer ideas for improvement in areas that require remediation or enhancement.

TechnologyCORPORATE & INVESTMENT BANKStandardDay Job