Technology Operations Analyst - Luxembourg trouvée sur : Jpm Chase

Senningerberg

À propos de cette offre

Description

Technology Operations

What if you could make an impact on a global business daily, while learning Technology Operations from the best in the business? When you join our team you will put your creative problem solving into action, delivering solutions that shape the future of global business. You'll work directly with clients to Build strong customer relationships and problem-solve technical issues to make businesses more productive. Alongside a motivated team of fellow analysts, supervisors and stakeholders, you'll develop innovative solutions to troubleshoot and resolve issues while accurately diagnosing problems and providing effective production support. Finally, your strong technology background will ensure that the security and standards of our commitment to excellence are met. And because professional development is a key component of our culture, you'll receive coaching, mentoring — and a host of other development opportunities — alongside your invaluable on-the-job experience.

About J.P. Morgan:

J.P. Morgan is a leader in financial services, working in collaboration across the globe to deliver the best solutions and advice to meet our clients’ needs, anywhere in the world. We operate in 150 countries, and hold leadership positions across our businesses. We have an exceptional team of employees who work hard to do the right thing for our clients and the firm, every day. This is why we are the most respected financial institution in the world – and why we can offer you an outstanding career.

Our business:

Luxembourg-based technology team with responsibility for local applications used by JPMorgan BL staff in Luxembourg. This covers development support for in-house applications and administrative support for all local applications, including applications provided by external vendors. Key responsibilities include ensuring that applications satisfy JPMorgan’s Risk & Control and Cybersecurity policy requirements. Other activities include responding to queries arising from day-to-day application use and liaising with users during the development cycle (requirement definition, development, testing and implementation).

The team is part of the EMEA CIO hierarchy, which coordinates CIB Technology teams from branch locations and Legal Entities across the region.

Summary:

The J.P. Morgan BL (JPMBL) IT Operations Function is responsible for the implementation and the management of processes, procedures and controls relating to the oversight of technical operational functions both on-site and outsourced IT activities to internal JPMC and external parties. This role interacts closely with the lines of business, Global Technology Infrastructure (GTI), Corporate& Investment Bank (CIB) Technology, Information Security Managers (ISM) and the Information Security Officer (ISO) and other stakeholders, to ensure compliance with IT related regulatory and legal requirements for the location and internal JPMC control policies.

Qualifications

This role requires a wide variety ofstrengths and capabilities, including:

Thinks creatively to deliver solutions through continuous improvement
Ability to identify problems and clearly communicate strategic solutionsto clients
Working knowledge of Incident Management, Change Management, technical problemresolution and operations systems.
Proficiency in one or more of the following: Microsoft Office, VPN,Virtual Machines, Remote Connectivity products, Security, Operating systems andCyber technologies
Strong initiative and desire to learn
Able to effectively collaborate with team members and clients to achievecommon goals
Good knowledge of Windows/MAC OS with the ability to carry out rootcause analysis
Strong analytical and problem resolution skills

TechnologyCORPORATE & INVESTMENT BANKStandardDay Job