Senior Applications Support (m/f) - EY

Senior Applications Support (m/f) Core Business Services Requisition # LUX001S7 Post Date Nov 24, 2020 At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. **Senior Applications Support (m/f) Wanted!** **Your key responsibilities** + You support Service Lines in UAT process and ensure smooth Production Project launch + You write and review InfoSec documents to support Production Project launch when required + You facilitate IT Procurement process to support Production Project launch when required + You find solutions to problems with regards to IT applications + You write and review business, user and non-functional/system level requirements in the form of Use Cases, UML, and others similar structured requirements documentation + You provide ongoing support to our internal Applications (Level 2 and 3) **Skills and attributes for success** + You hold an University Degree or similar in IT + You have 5 years of experience + You are fluent in English, French or German is an asset. + You demonstrate excellent troubleshooting skills. ITIL methodology knowledge is an asset + You have a proven knowledge in: Window OS, SQL, IIS, VBA, PowerShell, Active Directory + You demonstrate a good understanding of IT communication systems: mail, internet and collaboration platform + Knowledge in web development is an asset (HTML, C#, JavaScript) + Lotus notes experience is an asset + You are stress resilient, flexible, have team spirit and solution oriented + You are curious, organized, passionate for IT and self-learner **To qualify for the role you must have** + Access Management + Applications Maintenance + Applications configuration + Level 2 support + Life Cycle Management (inventory / documentation / vendor relationship / security / Disaster Recovery) **What we offer** + **Continuous learning:** You’ll develop the mindset and skills to navigate whatever comes next. + **Success as defined by you:** We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. + **Transformative leadership:** We’ll give you the insights, coaching and confidence to be the leader the world needs. + **Diverse and inclusive culture:** You’ll be embraced for who you are and empowered to use your voice to help others find theirs. **If you can demonstrate that you meet the criteria above, please contact us as soon as possible.** **The exceptional EY experience. It’s yours to build.** **Apply now.**