IT Technical Support Analyst - Badenoch + Clark

Luxembourg

À propos de cette offre

Do you want to be a part of a small, but very successful office with a talented global team?
Would you like to work in a stable and professional environment where you can see your added value?
Are you an experienced in technical support to desktop/ network users?

Our client manages Infrastructure and Real Assets, where they manage funding and capital of the group. As an IT Technical Support Analyst, you will provide wide ranging support (1st to 3rd line) across technology and telephony to two local offices, in a fast-paced environment. This will include supporting a wide range of platforms and desktop applications as well as planned project activities and unplanned incident resolution. You be the sole technical support in Luxembourg and will report to the IT Director from the UK office.

Please be advised that applications without a valid work permit for the EU will not be considered for this opportunity.

Your Responsibilities

* Provide technical support/solutions for all technology equipment (Virtual and physical desktop computers, laptop, Mac, Printer, Video Conference)
* Desktop/laptop hardware and Apple products (iPhones and iPads)
* Good understanding of applications architecture and troubleshooting
* Support enterprise Windows infrastructure
* Set-up and configure new systems and hardware upgrades
* Maintain current environments and software policies
* Ensure high quality of service support to the end-users

Your Profile

* Bachelor's or master's degree in IT
* Proven experience in similar technical support roles
* Excellent knowledge of: Windows, MS Office 365, Active Directory, SCCM Server, File- and Print-Server, Citrix, Clusters, Virtualization, LAN, WAN, VPN, Firewalls, WiFi, VoIP, IP, netstat, gpresult, dig, LDAP, DNS, DHCP, standard ports
* Knowledge of Monitoring Tools for support (and development) and Basic Unix and Linux is a plus
* Reliable, autonomous and customer-centric focused
* Fluent in English; other European languages is a nice plus

To include yourself within this recruitment process; to find out more information about this role; or to discuss other career opportunities we have available, please contact Bianca Lopes as soon as possible - CONFIDENTIALITY ASSURED - Please note that by applying your cv is sent directly, and only, to the consultant in charge of this opportunity. #LI-BL1

Before applying to any of our opportunities, we invite you to read our privacy policy, available on our website. https://www.badenochandclark.com/en-lu/privacy-policy

We'll help you go further.

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Nom: Badenoch + Clark

À propos de cette entreprise

Badenoch + Clark

Badenoch + Clark is Luxembourg’s preferred provider of quality permanent recruitment solutions and executive search. At Badenoch + Clark, we have been helping professionals make the right connections since 1980. Whether you are taking the next step in your career or taking on a new talent, we support our valued customers to make intelligent business and career decisions. We provide companies with access to the best employees in the market and connect local and international professionals with Luxembourg’s finest institutions. We base our success around our knowledge of the markets in which we operate, our extended network of relationships and our expertise in the recruitment process. If you’re looking for the right career choices or to attract the best talent to your organisation, you’ll want to work with a partner who can make things happen. Someone who understands your market and has a track record of success. Badenoch + Clark is part of the Adecco Group, the world's leading provider of HR solutions. With more than 32,000 FTE employees and around 5,100 branches, in over 60 countries and territories around the world. Badenoch + Clark Luxembourg are specialists in: • Banking & Financial Services • Accounting & Finance • Legal • Office Support • Human Resources • Sales, Marketing & Communication • Construction, Technical, Engineering/Supply Chain & Logistics • Information Technology/FinTech Value a different level of expertise delivered in a refreshingly honest and open way. Always go further.